July 21, 2026
Find answers to the most frequently asked questions about our services, booking process, and trekking experience.
Yes, and the currency rate is based on the exchange rate at the same day when you complete the payment
Yes they do
Yes
To confirm your booking, we kindly ask for a deposit of IDR 1,000,000 to secure your permit. Please note that the deposit is non-refundable, as the park does not offer refunds for issued permits and they cannot be transferred to other travelers.
Yes they do
Yes we recommend it, so we can arrange the trip better according to your needs. However if all the accommodation in Senaru are fully booked, then you can spend the night either in Bangsal (Pemenang), Senggigi, Mataram or Kuta area and then we will pick you up at the same day of the trek. The pickup time depend on which area you will stay.
Basically the accommodation is included in all our packages price. But you can aslo book by yourself on your preferred place to stay
Yes. In most cases, you can travel to the Gili Islands after your trek, depending on your trekking route and finishing time.
Estimated trek finishing times:
Boat options to the Gili Islands:
Public (Slow) Boat
Private Speed Boat
Please note: All finishing times are approximate and may vary depending on weather conditions, trail conditions, your group’s hiking pace, and the time spent at rest stops.
If you’re planning to visit the Gili Islands after your trek, simply let us know in advance. We’ll be happy to recommend the best boat option and arrange your transfer based on your expected finishing time.
Jump over here to check the list of things that you need to bring
No, you don’t have to bring your own water. We will have 3 liters of water per day per person available. Your guide will distribute the waters at the start of the trek and then upon request. You will carry one bottle (1,5 litter) of your own water at a time, so that you always have water on your person during the hike
You can arrive at least 1 hour before sunset to visit the first waterfall only. If you arrive earlier, you’ll have enough time to visit both waterfalls: Sindang Gile and Tiu Kelep Waterfalls.
Complimentary Waterfall Tour: Enjoy an additional waterfall tour as a bonus, exclusively available with the Deluxe Trek Package.
Important: Guide gratuities are not included in the package price.
If you stay in Senaru, you should be ready at 7am and we drive you to the starting point.
No worries, we have a storage room to store your other luggage
We providing 1 trekking guide for maximum for 5 trekkers and 1 trekking porter for each trekker. The porter only carries the trekking equipment, food, water etc. and they don’t carry your personal stuff. If you need an extra porter to carry your stuff, you have to pay the additional charge (IDR 350.000) per/day.
Please check the list of things that you should bring during the hike here: Personal Daypack
Upon request, you can have your own individual trek or join with the existing group (depend on the availability)
